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Debenhams Retail

Debenhams is a leading international, multi-channel brand which trades out of over 240 stores across 27 countries. Debenhams gives its customers around the world a unique, differentiated and exclusive mix of own brands, international brands and concession.
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As one of the UK's best-known retailers, Debenhams owns and operates 178 stores in the UK, Republic of Ireland and Denmark. Debenhams has a top four market share in womenswear and menswear, and is the eleventh biggest UK online retailer by traffic volume. Debenhams has been a Nexus client since December 2011.

Renting mainly cars and light commercial vehicles, Debenhams look to Nexus for a variety of short term rental needs; for a replacement if a car is off the road for repair or maintenance; when people need to move between sites for training or meetings; and for new staff pending delivery of their company car.

The company makes about 2,000 transactions with Nexus per year and as a multi-site operation, it needs a partner who can cover its national footprint and the varying requirements of every store from Cornwall to Scotland, as well as those of head office, regional managers and circumstances as they occur.

Steve Light, Facilities Controller at Debenhams Retails, said: "Nexus supports our operations by supplying reliable, timely and cost effective short term hire vehicles nationwide and their prices have remained competitive in the market."

"Our nominated staff are able to book their requirements with Nexus directly, over the telephone or online, with both methods being easy and quick to use."

"The Nexus IRIS system enables us to stay in control of our costs by giving access to all hire information online and drilling down to hire specifics as and when we require. Nexus also helps to control damage claims submitted by suppliers. The system is flexible and easy to use and we continue to enjoy a healthy relationship with Nexus."

 

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