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Carillion Construction

Carillion is one of the UK's leading integrated support services companies, with extensive construction capabilities, a substantial portfolio of Public Private Partnership projects and an ability to deliver sustainable solutions.
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Carillion, a leading support services company, has been a customer of Nexus since 2010. Carillion uses Nexus for managed partner support and short ad hoc rental requirements. The firm has some 1400 vehicles on the road at any one time, and Nexus manages them all. This adds £5 million a year in value to the business.

Nexus needs to routinely react very quickly to short-notice demands, where cars and vans with appropriate kit and safety gear are suddenly needed at site locations.

Nexus administer vehicle supply to Carillion departments, customers and partners. This includes placing bookings, supervising and reconciling any varied instructions throughout the contract. Nexus also manage the relationship between other rental providers, attending to day-to-day processes, responding to queries and resolving disputes. This also involves organising refunds and revised charges and delivering management reports.

Carillion needs a partner that can provide a wide range of customised vehicles and specialist equipment anywhere at short notice - and it values Nexus' ability to do this.

Nexus also ensures all vehicle and driver compliances, due diligence and health & safety demands are met. Nexus' unique online management system will automatically prompt and query bookings that may have special requirements.

Carillion Fleet Operations Manager, Chris Brown, said: "The Nexus online system sorts each rental out in seconds, controlling costs and giving us high rental management information that allows us to monitor the performance of all rental suppliers and our drivers. It integrates perfectly with our own fleet database."

Chris added: "Everything about the Nexus offering is geared to the highest standards, most comprehensive services, fastest speeds and optimum ease at the lowest costs. We greatly value its depth of experience and strength of its intelligent IT that allows us to best serve our customers."

 

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