Volkswagen has a well-earned reputation as one of the best, most innovative providers in its field. It prides itself on doing things differently from its competitors - the company claims true differentiation as a unique operation.
Nexus has supported Volkswagen Group Leasing, Volkswagen Finance's contract hire and fleet leasing arm since 2009.
Nexus handle account management for 77 Volkswagen Group Leasing customers, including most of the UK's NHS trusts, supporting them with Nexus' online booking software. There are 100 car and small commercial vehicle rentals a month on average, typically for an interim supply.
Nexus is involved in all of Volkswagen's products and services including; daily rental, mini-leasing, fleet management, accident management, duty of care, as well as supporting Volkswagen Group Leasing's public sector portfolio. For many publicly funded organisations a fleet of vehicles is crucial for the delivery of community frontline services; with growing pressure to make cuts and meet targets, efficient fleet management is now more important than ever.
Through Nexus' well-engineered packages, Volkswagen's clients have learned to trust Nexus to minimise vehicle costs and make management and administration easier.
Volkswagen Group Leasing have a bespoke version of Nexus' sophisticated online fleet management system for its exact needs including leasing vehicles, in-house fleet administration, driving licence checks, compliance with insurance requirements and MOT management.
Volkswagen Financial Services Fleet Supplier Manager, Marc Hackland, said: "One of the main reasons Nexus is our partner of choice is the vehicle availability. With 2,000 rental locations throughout the UK, this partner gives us and our customers access to half a million vehicles within agreed SLAs. Nobody else has that coverage or volume of vehicles at their disposal."
"Unlike a traditional rental provider, Nexus handles all damage disputes and onward customer account management, ensuring we deliver high customer service standards. With the inclusion of the IRIS system, both Volkswagen Group Leasing and our customers benefit from rental intelligence, vehicle choice and insightful management information all in one complete place."
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